Gearbox Software Support

Welcome to Gearbox Software Support!

Please select a title below to get answers from the Knowledge Base or submit a request for direct support. If you're having trouble connecting to SHiFT, please view the SHiFT Status Twitter account for the most recent updates.

• Battleborn
• Homeworld: Deserts of Kharak
• Borderlands: The Handsome Collection
• Borderlands 2
• Borderlands: The Pre-Sequel
• Borderlands
• Homeworld Remastered Collection
• SHiFT
• Other

Promoted articles

• DLC Story Mission: Long Way to the Top – Lootsplosion does not trigger – HOT FIX
• Server migration from GameSpy to Steamworks
• LootTheWorld Scheduled Maintenance